This Privacy Policy explains how Trippify collects, uses, stores and protects your information when you use our website, mobile applications, travel services, B2B platforms, APIs, White Label solutions and related services. By using our services, you agree to the practices described here.
01 Introduction
At Trippify, we are committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how Trippify collects, uses, stores and protects your information when you use our website, mobile applications, travel services, B2B platforms, APIs, White Label solutions and related services.
By using our services, you agree to the practices described in this Privacy Policy.
02 About Trippify
This website is operated by Trippify Trek Travel Agency L.L.C, Dubai, United Arab Emirates.
If you have any questions regarding this Privacy Policy, please contact us using the details provided at the end of this document.
03 Information We Collect
We may collect information including:
Personal Information
- Full Name
- Email Address
- Phone Number
- Country of Residence
- Passport Information (when required for travel services)
- Company Information
- Billing Information
Travel Information
- Flight Details
- Hotel Reservations
- Visa Applications
- Travel Preferences
- Booking History
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Data
04 How We Use Your Information
We use your information to:
- Process travel bookings and reservations
- Provide customer support
- Manage B2B partnerships and corporate accounts
- Process payments and refunds
- Communicate important booking updates
- Improve our products and services
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory obligations
07 Marketing Communications
We may occasionally send updates, promotions, newsletters or service-related communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in such communications.
08 Data Security
We implement appropriate technical and organizational measures to protect personal information against:
- Unauthorized Access
- Data Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.
09 Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable regulations.
10 International Transfers
As a global travel company, your information may be transferred to and processed in countries outside your country of residence when required to provide travel services.
Such transfers are conducted only when necessary for booking fulfillment, supplier communication or service delivery.
11 Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing of information
- Withdraw consent where applicable
- Request information about how your data is used
Requests may be submitted using the contact details below.
12 Third-Party Websites
Our website may contain links to third-party websites.
Trippify is not responsible for the privacy practices, content or policies of external websites.
Users are encouraged to review the privacy policies of third-party websites before providing personal information.
13 Children's Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from minors without the involvement of a parent or legal guardian.
14 Changes To This Privacy Policy
Trippify reserves the right to modify or update this Privacy Policy at any time.
Any changes will be published on this page and become effective immediately upon publication.
15 Contact Us
For questions regarding this Privacy Policy or requests related to personal information, please contact:
Trippify Trek Travel Agency L.L.C
Office 504, Etihad Building
Port Saeed, Deira
Dubai, United Arab Emirates
- General Inquiries: contact@trippify.ae
- B2B Department: b2b@trippify.ae
- Holidays Department: holidays@trippify.ae
- Phone: +971 4 602 4999
- WhatsApp: +971 54 500 5474
- Website: www.trippify.ae